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  • Customers like
    • Variety of available trees 2
    • Website 1
  • Customers don't like
    • Tree that was delivered 5
    • Runaround on phone calls 4
    • Warranty 4

I will never buy anything from Ty Ty again and I will give the same advise to anyone who asks. Here's my story. I purchased about 12 blueberry, blackberry, and raspberry plants in late spring, planted them in my back yard with TLC and 4 of them didn't survive. The plants that survived seem to be doing well. I was OK and understand root shock, as long as they would replace them. In order to adhere... Read more

Was this review helpful? 2 1

Called to let them know omy shipping out of 4 different bamboo plants 1 had died. It was completely brown and when I pulled it up the roots were nearly all gone. I didn't know that I was going to have to be a photographer but they wanted me to take a picture of it. I don't usually safe dead sticks because anybody else doesn't ask for a picture. After spending around $150.00-$200.00 dollars I... Read more

Was this review helpful? 1 0

I ordered a mulberry tree from TYTY nursery in October when they had a promotion for 25% off plus free shipping. The tree came out to just under $200 after the discounts. They charged my card the day I ordered the tree ( not when they were ready to ship ) , today I got a call from PHIL JOHNSON who claims to be the manager there explaining that the free shipping is not offered for this tree and I... Read more

Was this review helpful? 3 0

Dont buy fruit trees from this *** company. They will eat & screwd ur money. Manager name phil is *** manager. They all are *** & non sense people running business. I sent sent pic of my dead tree. That dude phil, i guess he doesnt look by his eyes. He may be blind but he cant recognise difference between dead & live. Add comment

this is a ripped off nursery, bought a plant $50 within 6weeks the plant is dead, they said i have to wait for 3 months to make sure it is dead, how *** guy,it is now rotten, they make me fill out form now i got a letter from them that i need to send them $20.10 for shipping for the replacement and the dead plant on my cost for them to analyze why the plant is dead, now this is very irritated... Read more

Was this review helpful? 2 0

Ty Ty says they follow USDA planting zones but beware. The map on "their" website clearly shows me in zone 8, and the USDA website itself also lists me in zone 8. However their "zip code app" thingy said I was in zone 7, so when I tried to return some Persimmon trees I purchased last Fall that had died, they said I planted them out of zone and so would not replace. It was well within the one... Read more

Was this review helpful? 3 0

I ordered 3 bur oak trees on May 1 & they were delivered to our farm in Texas mid-May...the trees were shorter than expected 3-4' sticks, NOT 5-7' trees as advertised. I've spoken to Phil there on several occasions since then, telling him from the beginning that we weren't satisfied; his response is the trees would have foliage in 60-90 days... We planted them and they're still just... Read more

Was this review helpful? 2 0

Spent more than ever before for two filbert and a Saijo persimmon. Saijo was DOA, had no branching or roots. Just a black stick. Both of the filberts weren't much better but I did get some root sprouting. Tops were dead. They were supposed to be 5-6' tall. The major loss is a whole growing season and then another search for a reputable nursery which offers a 5-6' tall filbert. Everything was... Read more

Was this review helpful? 3 0

Bought 2 trees 1 lived, the other didn't, no refund have to return dead tree at my cost and pay for replacement shipping, how about an e-mail pic of the dead tree and send a new at no cost. This retailer apparently is only after your money with no thought or conscience toward good customer service, called the customer service and asked why I have to pay to ship back the dead one and pay for the... Read more

Was this review helpful? 2 0

Ordered 8 blackberry plants and 6 raspberry plants and only 1 blackberry plant sprouted, all of the rest were dead sticks. I call every 30 day to try to get replacements before it got too hot but they made me wait 3 months - said they would sprout. They were dead when they shipped them and they know it. They want you to spend more money to ship the dead plants back and then pay them to ship... Read more

Was this review helpful? 3 0
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