we ordered 2 chinquapin oak trees and 1 summer pecan tree on jan 31,2011. they were sorry looking plants when received but we planted them soon as received. (we live in east Texas.) they were watered in and taken care of. it is now April in east TX. and all other trees are leafed out and plants are growing except for these trees". the bark still shows green but no growth/. there is alot of knots and buggy places on trunk?. even if they eventually grow they probably won't make very good trees'. we called the company this morning to see about replacements and were told to fill out forms but then it says they only except them after the growing season and we wanted to have them for this growing season!. it says send dead plants:. well these aren't dead they just aren't much good,. we paid alot of money for these trees:. I'm sure this will be our last time to order from this nursery. tytyga. thanks Bobbie from Texas 1281b3a
 Comments (6) |
| 1. Written by Benny Athens, GA on April 29, 2012 from -, -, US Buyers beware !!! Paid $75 in March for a Japanese magnolia tree which arrived DOA, small buds on tree dried up & dead & tried reviving to no effect. Per their replacement policy, you pay an extra $20 to get a replacement sometime this fall 6-9 months later which they probably hope you forget it about by then. Keep getting a run around when trying to talk to a Rep !! So if I keep trying to get a replacement, it'll end up costing me $75+$20= $95 +$20 cost of sending back the dead tree = $115. Buy from a reliable nursery that a has FREE replacement policy !!! |
| 2. Written by incredibly po'd at tyty nurser on March 3, 2012 from washington, district of columbia, US I will make sure no one within a 30 mile radius of me (in md) ever buys anything from tyty again unless you send me a tree that will live ryan phillips |
| 3. Written by wtf ryanphillips on March 3, 2012 from washington, district of columbia, US you sent me a dead tree, and you dare ask me to pay for return postage & 25% tyty nursery is a ripoff. DO NOT BUY |
| 4. Written by ih8you ryan phillips on March 3, 2012 from washington, district of columbia, US it wouldn't kill you to provide decent customer service & not cut the freaking buds off of the leaves. if a twig is green, is it going to survive? hmm d*mb*ss |
| 5. Written by anonymous on November 19, 2011 from elizabeth, new jersey, US I purchased a Persimmon in 2008. Tree looks beautiful. This year it finally fruited. Everything is great except it was the WRROOOONNNGGG species. I ordered Tanenashi Persimmon and the tree is bearing Fuyugaki Persimmon. Just great all those seasons waiting lost. I want to order a Hachiya but not sure I want to order from them. Anyone know a more reliable site. |
| 6. Written by Ryan Phillips on May 27, 2011 from middletown, new york, US Please contact me directly to get schedule for replacements. We do stand behind the quality of our plant material and understand that some of the perishable product might not survive transplanting. My telephone number is 229-388-9999 or email . Thank you for purchasing your plants with us and we look forward to getting this corrected. Thanks, Manager |
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