Ty Ty Nursery
Reviews and Complaints
Stay Away!
Bad Seller - Never Again Bought 8 Reliance Grape Vines; 2 lived
Been growing grapes for over 55 years for home use and giving some away. Bought 8 Reliance Grape Vines from TyTy in 2017.
Some were 100% DEAD upon arrival. Several phone calls went unanswered and voice mail was often full. Of many emails I sent and 3 months later, one email was answered. I was told " Ship the 6 dead vines back to TyTy for them to be sure they were dead.
If they were confirmed dead, the replacements would be sent, but only if I paid another $29.95 shipping to Florida. I had already paid over $100 for only 2 live vines.
On the other hand, I've bought grape vines (Reliance and Concord) over the years (including this year) from a mail order catalog from a Northern state, and not One has ever died. I have been growing Concord Grapes since 1960. Concord grapes have seeds in them, so I began growing Reliance Grapes.
If you want live grape vines shipped to you in good condition, I would suggest shop some place other than TyTy. You decide.
- Poor service and received grape vines dead upon arrival
Preferred solution: Let the company propose a solution
Stay away
Update, I heard back finally after 3 emails to their Customer service and they basically blew me off and said nothing was wrong with the plants they sent and that they would grow (the specimens I complained about still show no signs of life). Again my advice STAY AWAY...
UPDATE I wrote 2 emails to the company about my dissatisfaction with my order and I have not heard back from them. I tried calling and have only gotten a recorded message and I wasn't able to leave a voicemail.
So it looks like I'm out the money I spent with them. The...
My 1st order was also a bamboo, that one has yet to put up any new shoots, I ordered 2 shrubs that were of nice size but a very small root system. They to had diseased/distressed leaves and 2 months later there is only a little new growth so there is hope that they will come back. None of the plants received are ready to be planted in the ground, they need nursery care to have a chance of surviving. Find another nursery to fulfill your gardening needs!
I cannot stress enough to stay away from these shysters. Thank you
Joe C
- Variety of available trees
- Service is terrible
- Specimens that they sent out
Preferred solution: viable plants or refund
Worst customer service anywhere
They don't ship what you purchashed
Worst customer experience and costs
Preferred solution: Price reduction
I would not recommend this company to anyone...
I ordered 4-5 foot cypress and birch trees. Not one was even close to being 4-5 ft.
Mostly just 3 ft and that was including the root. There were no hair roots at all. Trees were as thick as a pencil. Very disappointed in the quality.
I went to wal-mart and bought the same trees for basically the same price... thick as a broom stick, actually had a root system and also provide a year guarantee . Have had trees in ground now for 2 months, no leafing yet. Regarding the thickness, they are so thin a rabbit can bite the tops off.
Yes, I'm upset as i spent some good money on these. I couldn't fine any reviews on their site...
hmmm, probably a good reason for that. Thanks
Preferred solution: Let the company propose a solution
Terrible terrible terrible sevice!! on two different orders one took over one month to receive one NEVER received and billed me double shipping
- Service is terrible
- Bad seller never again
- You can not take pictures to verify something you did not get
Preferred solution: Full refund
DO NOT BUY FROM THEM!!!!!
Less than pleased....
Dead Trees- No guarantee!!
- Failure to honor warranty or special offer
Preferred solution: Full refund
Complete disappointment
7-8 ft Green Ash Tree turned out to be 5 foot dead twig
DO NOT ORDER FROM TYTYGA
Poor customer service
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Stay away......This punk AJ answered the phone saying “Nah man, we ain’t goin to refinad anything” completely disrespectful. The sent me 8 Sauvignon Blanc, 2 Riesling, and 2 gwertsraimer grape plants that were all red grapes when their all White grapes.
The owner would return my call.
Do not buy from them. They are malicious and they intentionally deceive.