I used their credit certificate to replace many dead trees. Guess what, more dead trees arrived with green mold.
I did everything possible to save the moldy trees also with an arborist advice, but no success. Dead, dead, dead. And because I had used their credit, they said sorry, we don’t plant insure the credit replacement even though they were replacing dead trees to begin with. Never again.Do not trust this company to back their *** trees.
F rating business on the Better Business Bureau.
By the way, many of the Crepe Myrtle trees they sent me a couple years ago are also all dead. This green mold problem is throughout their tree nursery, and they continue to spread their problem.
Product or Service Mentioned: Ty Ty Nursery Tree.
Reason of review: Bad quality.
Monetary Loss: $100.
Preferred solution: Full refund.
I didn't like: Very poor customer service.