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I had an issue with an order, they wont answer the phone at all so you send in an email complaint and they take 3 days to answer your email, but they can take an order instantly. The email complaints have a ticket number, when you place more than one complaint a few days apart you can see just how many people are filing complaints.

Do yourself a favor, just buy somewhere else. I had received an email that my product shipped by USPS, which took 6 days to receive in stead up UPS which would have been overnight.

When i finally got an answer from TyTy, their rep simple stated the product had been shipped, a fact I already knew. Again, shop elsewhere.

Product or Service Mentioned: Ty Ty Nursery Shipping Service.

Reason of review: Poor customer service.

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Call the Plant Protect Department at the Georgia Department of ag and complain. 404-586-1140. They know this company rips people off, yet they keep renewing their license.

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