I had an issue with an order, they wont answer the phone at all so you send in an email complaint and they take 3 days to answer your email, but they can take an order instantly. The email complaints have a ticket number, when you place more than one complaint a few days apart you can see just how many people are filing complaints.
Do yourself a favor, just buy somewhere else. I had received an email that my product shipped by USPS, which took 6 days to receive in stead up UPS which would have been overnight.
When i finally got an answer from TyTy, their rep simple stated the product had been shipped, a fact I already knew. Again, shop elsewhere.
Review about: Ty Ty Nursery Shipping Service.
Reason of review: Poor customer service.