I ordered trees March 8th, website said "currently shipping" and next day ship. I had to keep calling them to check on the status.
At first they said they were waiting on one of the two species ordered and that it be a few days. When 2 weeks passed, I called again and they said now they were waiting on both species to come in. These shipped almost 1 month later on April 1st. When they arrived, 1 species looked diseased and very unhealthy.
The other tree was purchased as 3-4 ft tall and arrived as 2.5 ft (and I'm pushing it to make it that tall) seedlings. I sent pics and wrote the company and they sent back a canned statement that trees are pruned for me at no additional cost and the height advertised is before pruning. And they completely ignored the other diseased tree issue. The thin seedlings I received were never pruned and certainly were never 3-4 feet.
I paid extra for the 3-4 ft trees and they sent me the MUCH cheaper 2-3 ft tall ones. I will never buy from them again and I hope no one else does either.
Product or Service Mentioned: Ty Ty Nursery Tree.
Monetary Loss: $75.