Ty Ty Nursery Reviews and Complaints | tytyga.com @ Pissed Consumer

Most helpful review

New Reviewer

Jun 11, 2022 Connee L Kgk

Resolved: They sent dead trees. But they did refund my money.

2.2

Ty Ty Nursery - They sent dead trees. But they did refund my money.

Update by user Jun 11, 2022

Company fixed the issue and I have been provided with full refund. Filed bad reviews on every site I could find.

Filed complaint with BBB. Filed complaint with Paypal..

Original review posted by user Jun 11, 2022

They sent dead trees, then tried to blame me! I spent 3 weeks with their CSRs, sending photos, updating status, etc. They blamed me for the trees dying (they shipped them bare-root, without any protection, in a cardboard box, during a heat wave) and never honored their...

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Resolved

#3661311

Pros

Owner finally contacted me
And refunded my entire purchase

Cons

Csr is terrible
And i had to file a complaints to get this resolved

Preferred solution

I'd like to see them refund others as they did me. And I'd like them to just improve their shipping so customers get what they order, in good enough condition that the plants can thrive.

Jul 22, 2022 PissedConsumer3784523 of New City, NY

Very dishonest group of people. Received dead tree. Unable to receive credit or refund in 6 month of going in circles with the costumer service.

1.0

Don't buy from them. Thieves! I was sent dead tree in April 2022. Was told to wait at least 2 months. After that was asked to send pictures. After that they promised to send an email to a link, and issue the the refund. Email was promised twice. It never came. After that I was told I live in the wrong climate zone .It was send in April !? was dead then.Garbage place - tyty...

User's recommendation: Avoid that place.

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#3784523

Location

New City, New York

Loss

$70

Preferred solution

Full refund

New Reviewer

Jul 14, 2022 Debra K Ile

SCAM COMPANY

1.0

Update by user Jul 14, 2022

Contact Customer Service. Nothing but a run around.

Original review updated by user Jul 14, 2022

Plants arrived near death. Planted them anyway hoping they'd come around. They did NOT. The mimosa was nothing more than a stick and a nub for roots. See evergreen pic...dead! Got run around from Customer Service. They do NOT honor their 1 year guarantee. WASTE OF MONEY. AVOID THIS COMPANY.

User's recommendation: Do NOT buy from this company. It is a scam.

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#3760500

Cons

Sends dead plants and does not honor guarantee

Loss

$102

Preferred solution

Full refund

New Reviewer

May 12, 2022 Grady W Wyf

Mistaken order

Wrong item Shipped to wrong address. And am still waiting for another order to arrive at the correct address

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#3568462

Pros

Great customer service and product

Cons

Unreliable delivery

Preferred solution

Let the company propose a solution

New Reviewer

Mar 21, 2022 dave p Iqe

Bad product and service!

ordered 2 palm trees...didn't live called had to pay another 65.00 for 2 more dead trees and they won't honor the warranty!!

User's recommendation: don't use!!! buy from honest company!!

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#3421945

Location

Saint Charles, Missouri

Pros

Fraudulent company
Being stolen from

Cons

Runaround on phone calls
Are all cons
Poor product

Loss

$185

Preferred solution

Full refund

Aug 24, 2021 PissedConsumer2806390 of Columbia City, IN

Bad Company

I bought two thorns less honey locus trees !! One was dead when I got it ! The other I just took out of the ground. Because it was full of thorns . They would not replace the dead one . So if you order from them good LUCK you need it !!!!!!!!!!!!!!!!!!!!!!.

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#2806390

Location

Columbia City, Indiana

New Reviewer

Jul 13, 2021 John E Rpw

Poor Plants/Guarantee

1.8

I ordered a Texas Star banana tree. When I received the plant the invoice had a hand written notation beside the banana tree, "frozen". I thought, ok, they know it may be a problem, but I'll give it a try. It didn't grow, so I asked for a replacement. I was told I live outside the proper planting zone and the tree would not be replace. I have a greenhouse! I am growing 3 other varieties of bananas in that greenhouse. I explained this and go nowhere. Not satisfied at all!

User's recommendation: If you can find it elsewhere, buy it there.

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#2680125

Loss

$55

Preferred solution

Deliver product or service ordered

Jul 04, 2021 PissedConsumer2654847 of Pascagoula, MS

The worst

1.0

Ordered 4 Asian pears 3 years ago, 2 Hosui and 2 Chojuro. They finally fruited this year. The fruit looks like Bartlett. :/ So now I wasted 3 years and have 3 large European pears in my Asian pear orchard. I say 3 because one they sent was d.o.a. I called and asked for a replacement and they said the warranty doesn't apply because I live in 6b not 7. So not only did they rip me off that way- I didn't even get what I paid for. I left multiple reviews on their site and they deleted them and blocked me from posting. LosersLosersthey suckthe

User's recommendation: Just don't.

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#2654847

Location

Pascagoula, Mississippi

New Reviewer

Jul 01, 2021 Joie H

Dead products sold to consumers!!!!

1.3

"I received my $100 dollar "STICK!" It was just a "STICK". I planted it the next day and after 3 months of no growth, I called TYTY nursery. I had to take pictures, fill out forms, and call back numerous times to find out what they are going to do about this. Warning,...

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1 comment

Jul 31, 2021 PissedConsumer2041475 #2041475

LOL to the guy who said they are selling 'sticks' !! How true!!

I've ordered trees all my life and the first order from TyTy was something I just kept looking at these expensive sticks in disbelief. It has been sometime and I need to get my money back by ordering something else. Something that might arrive viable.

But for me the bigger questions is does Ga. have a Better Business Bureau and does the state monitor clip joint businesses like this??

0 0

#2648964

Product

Ty Ty Nursery Tree

Cons

Deceptive business practices
Rip off sells dead trees
Very poor customer service

Loss

$99

Preferred solution

Full refund

Companies Similar to Ty Ty Nursery

New Reviewer

Jun 04, 2021 Ronald K Dnf

Sent dead trees

1.0

sent me persimmon trees that were dead. i but them in pots in my heated garage they never grew and now they wont reimburse me

View full review

#2587963

Cons

Failure to honor warranty or special offer
Bad seller never again

Preferred solution

Full refund

New Reviewer

May 01, 2021 Joseph C Tro

Tricky (Sneaky,Misleading) Business Practice(s)!

1.0

I wanted to order a flowering tree ($49.75). After providing all info I was informed that shipping cost was "unavailable" &;; that They would "contact Me" regarding the shipping cost. Very weird! To add insult to injury, when I went to checkout I was then informed that I had to buy additional item(s) to bring the total to at least $60. REALLY? I'll buy one locally!

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#2530195

Cons

Deceptive business practices

Preferred solution

Let the company propose a solution

Mar 27, 2021 PissedConsumer2477245 of Ripon, WI

This company is a fake

1.0

They pretend to sell Nutri Pak in a yellow and white packet, and when you get the packets, they are black and white NutriPro..... this is knock off! Do not order from them....there is a reason they only have a 1.8 rating. Let's put scammers like this out of business

User's recommendation: Don't order from them- they sell knock off products!

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#2477245

Location

Ripon, Wisconsin

New Reviewer

Mar 26, 2021 Steve H Irs

Bait/switch fruit trees, extremely poor quality

1.0

Update by user Mar 26, 2021

They are thieves falsely advertising their garbage products.

Original review posted by user Mar 26, 2021

This company advertises grafted paw paw fruit trees in a 1 gallon pot size for mail order delivery. They cost 59.75 per tree and I ordered 2, in addition to shipping charges. This price is on the high end for...

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#2475591

Product

Ty Ty Nursery Tree

Pros

Being lied to
Fraudulent company
Being stolen from

Cons

Dead plants and dead customer service
Poor product
Refused chargeback to my credit card for bad product

Loss

$135

Preferred solution

Full refund

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New Reviewer

Sep 29, 2020 linda C Due

Bad company

1.0

we ordered 14 blueberry bushes and 2 cherry trees, watered everyday for 2 months, all died except 1 blueberry bush. We have contacted the nursery 3 times even sent pictures they have not honored their 1 year warranty and refunded our money. This is not a good comp. to buy from, save your money!!!run from ty ty

User's recommendation: run from ty ty.

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#2198084

Cons

Plants came with no soil and not healthy

Preferred solution

Full refund

New Reviewer

Aug 24, 2020 Patricia M Mfp

Horrible customer service policy

1.0

Dead tree. Issued a credit for the amount of that tree. Sounds good, right? Wait---when you go to use that credit you can't get the replacement until you spend at least $60 . No getting around it . So, to replace a DEAD tree, I need to buy more product. Quite a racquet they've go going on here

User's recommendation: Don't buy from them. Horrible customer service.

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#2132721

Service

Ty Ty Nursery Customer Care

Cons

Poor customer service no refunds

Loss

$2475

Preferred solution

Deliver product or service ordered

New Reviewer

Aug 16, 2020 Carolyn R Wgk

Plant replacement

2.0

Received plants and 3 of them were dead. I have pictures of the dead plants

User's recommendation: I have that can be sent. They also need to trust customers.

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#2119953

Loss

$53

Preferred solution

Replace the plants

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Sexual exploitation of children

Sex trafficking / prostitution or advertising of the above

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Website	3/5
Price Affordability	2/5
Diversity of Products or Services	2/5
Discounts and Special Offers	2/5
Turnaround Time	2/5

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"Correction to Previous Review"

"Very dishonest group of people. Received dead tree. Unable to receive credit or refund in 6 month of going in circles with the costumer service."