
Ty Ty Nursery
Ty Ty Nursery Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ty Ty Nursery has 1.8 star rating based on 108 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Variety of available trees, Being stolen from, Fraudulent company.
Cons: Failure to honor warranty or special offer, Product i received, Runaround on phone calls.Recent recommendations regarding this business are as follows: "Buy elsewhere at any cost!", "Be aware that they charge a lot for freight with no help or refund on freight", "Read the descriptions and follow instructions", "0", "Ty Ty Nursery has a 1 yr replacement. Do not hesitate to reach out to them.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ty Ty Nursery has 1.8 star rating based on 108 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Variety of available trees, Being stolen from, Fraudulent company.
Cons: Failure to honor warranty or special offer, Product i received, Runaround on phone calls.Recent recommendations regarding this business are as follows: "Buy elsewhere at any cost!", "Be aware that they charge a lot for freight with no help or refund on freight", "Read the descriptions and follow instructions", "0", "Ty Ty Nursery has a 1 yr replacement. Do not hesitate to reach out to them.".
Most users ask Ty Ty Nursery for the refund as a solution to their issues.
Review authors value the most Website. Consumers are not pleased with Customer service and Turnaround Time. The price level of this organization is high according to consumer reviews.
Media from reviews











































Terrible service. Can’t get a person on the phone. Had to chat. Then you have to buy a service. Would not use this company EVER
Cant get a replacement for a plant that was dead in an order of six plants!! Was on hold for at least 40 minutes.
User's recommendation: Buy elsewhere at any cost!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer100% success rate with fruiting trees
Weve ordered with them for years and still do. We have a small farm and lots of space for new trees.
The plants are shipped bare root, all plants shipped experience some shipping stress. You should be prepared to plant on arrival and give them optimal conditions.
If you wait you are chancing a slightly stressed plant becoming a shocked plant and then death. They do explain this on their site.
User's recommendation: Read the descriptions and follow instructions
Dead product Sent $125.00
Ordered and received 4 grape vines. I assumed they were dormant, however after 4 weeks in the ground with continously damp soil and temperature between 65 and 80 degrees there is no life.
No swelling, no buds, or wicking of moisture, these vines are dead.
I did speak with a nice person and told I can get a store credit (no shipping credit).
I will be sending pictures but do not want pay another $24.38 shipping for dead plants. Very disappointed.
User's recommendation: Be aware that they charge a lot for freight with no help or refund on freight
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy daughter bought a fuyu persimmons
I've had a Fuyu persimmon plant for over five years now from Ty Ty Nursery, and it is still struggling. My daughter bought it for my birthday.
I live in Florida where the soil is sandy, and the climate is good in zone 9.
I've fertilized, and used cow manure over the years, but the plant is not thriving. Any suggestions would help!
Preferred solution: Another healthy fuyu persimmon plant no bare roots!
Order
You were to ship trees in Sept and now have advised new date in Dec. Dec is not a good planting date in DE/PA, shpg will have to wait until next spring
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Dead tree
Company fixed the issue and I have been provided with full refund.
Order # 521223 The order was shipped on 5/21/24. It is now 6/17/24 and the tree is showing no signs of life.
It looks the same as when received. Please refund or replace.
Thank you.
Ty Ty Nursery responded and credited my account promptly. 6/17/24
I will be buying more plants.
User's recommendation: Ty Ty Nursery has a 1 yr replacement. Do not hesitate to reach out to them.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBamboos ordered were unhealthy, dried up and small - overpriced junk
Bamboos arrived disappointingly smaller than advertised, single canes that were dried up or almost dead, leaves were damaged and dried up. Roots clumps were small and wrapped in plastic.
Not sure if they will survive after planting.
In comparison with other online nursery where they send beautiful living plant at a reasonable price, this place seems like a big overpriced scam. The two clumps we just planted as seen in the picture were about $67 each.
- Online nursery that delivers and decent website
- Terribly overpriced for poor quality of plants
Preferred solution: Price reduction
User's recommendation: Look elsewhere because once plants arrive you are stuck with them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWARNING CONSUMERS
Just look at the comparison between Shady Ty Ty and Fast Growing Trees.
Ty should be ashamed and SHUT DOWN
- Every aspect of their pathetic practice
Preferred solution: My warning posted
User's recommendation: Scammers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Warn potential buyers
I want you to see the difference between a plant From you and the product I just received. No comparison, is there?
Your product is pathetic. What you see in the picture with your twigs. I just pulled out of the ground this morning to show you the difference. And I really wanted to add this to my complaint on the better business for it to be posted publicly.
But I see it's too late. I really hope you get your act together
User's recommendation: DO NOT BUY FROM TY TY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTashset@***.com
The plum tree I planted over 5 weeks ago is dead. I want a refund.
I paid $80 for a dead twig without branches or leaves. So far, TyTy has taken no action to remedy this.
They cannot be reached by phone. Now, I am wondering if they are a flim-flam company.
- Seem to be a racket
Preferred solution: Full refund
The packaging is a mess
I recently purchased 12 trees from your company. However, I was extremely disappointed to find that all the trees were packed into a single box for delivery.
When I called to inquire about this, I was told that this was done to reduce carbon emissions.
While I appreciate your companys efforts to be environmentally conscious, the packaging method used has resulted in the trees arriving in poor condition. Out of the 12 trees received, only 4 have survived, with the remaining trees dying shortly after arrival.
This defeats the purpose of planting healthy trees to contribute to a better environment by producing good oxygen.
Despite our good intentions, we are deeply saddened by the loss of so many trees. We strongly urge your company to consider improving your packaging methods to ensure that trees arrive in a healthy condition.
Given these circumstances, I would advise other customers to never purchase from your company.
User's recommendation: The packaging is a mess

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDead trees sent
Spent over $220 and receive 6 dead/partially dead trees. Customer service refuses to credit shipping fees and will charge a restocking fee for garbage they sent me. Do not purchase from this shady service.
- No pros
- Sends dead plants and does not honor guarantee
Preferred solution: Full refund
User's recommendation: Stay away from these crooks.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDEAD TREES
If I could give them negative stars I would. DO NOT BUY FROM THEM!!
They will send you DEAD trees and tell you they are just dormant. Planted and did everything needed. They NEVER grew. The other fruit trees from the local nursery however PERFECT.
Survived the harsh winter but the "dormant" TYTY *** trees...
nothing. DO NOT waste your money with them.
Preferred solution: Full refund
Landscaping and Gardening Expert Talks

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUseless warranty
If the trees don't grow don't plan on getting replacements. Just plan on taking a loss on whatever don't grow.
It was still cheaper than any local nursery even with the ones that did not grow. Go somewhere else.
User's recommendation: Go somewhere else.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: They sent dead trees. But they did refund my money.
Company fixed the issue and I have been provided with full refund. Filed bad reviews on every site I could find.
Filed complaint with BBB. Filed complaint with Paypal..
They blamed me for the trees dying (they shipped them bare-root, without any protection, in a cardboard box, during a heat wave) and never honored their "one-year guarantee." And after I'd sent the dead trees to recycle/compost, they said there ws therefore no evidence the trees were dead. What a ripoff, $85 for two dead trees. AVOID THIS PLACE, use Stark, Proven Winners, Burpee or other genuine nurseries. They deserve negative 2 stars!!!
Edit: (June 8, 2022) after an email from the current claimed owner, Ryan Phillips, who provided me with a direct contact number (888) 758-**** Ext.
34 and 229-518-**** (Direct), I received a *total refund*, including shipping costs. I don't have enough other information to determine whether this (newer) ownder seems to really want to improve this company's reputation and opearation, but I'm willing to give him the benefit of the doubt. Note that, before this happened, I not only provided negative reviews on Google and Yelp, but I also filed a complaint with the BBB, and a PayPal refund request.
Despite the resolution of my complaint, I'd still recommend that buyers beware.
There are still a lot of pretty recent reviews that suggest that this company has still not learned much, that they still are sending out low-quality (or dead) plants, and that they have not learned how to ship product so that it survives the trip, to arrive at the buyer in good condition. I hope that the current owner learns how to do this, because their product selection is awesome, but receiving dead plants is the opposite of awesome.
- And refunded my entire purchase
- Owner finally contacted me
- And i had to file a complaints to get this resolved
- Csr is terrible
Preferred solution: I'd like to see them refund others as they did me. And I'd like them to just improve their shipping so customers get what they order, in good enough condition that the plants can thrive.
User's recommendation: Avoid until we see some improvement in their product shipping.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: SCAM COMPANY
Company fixed the issue and I have been provided with full refund. I had to contact my bank to get the charge reversed.
Absolutely NO satisfaction was achieved by dealing with Ty Ty directly. Total run around and excuses from them..
Contact Customer Service. Nothing but a run around.
Plants arrived near death. Planted them anyway hoping they'd come around.
They did NOT. The mimosa was nothing more than a stick and a nub for roots. See evergreen pic...dead! Got run around from Customer Service.
They do NOT honor their 1 year guarantee.
WASTE OF MONEY. AVOID THIS COMPANY.
- Sends dead plants and does not honor guarantee
Preferred solution: Full refund
User's recommendation: Do NOT buy from this company. It is a scam
About
The TyTy Nursery and TyTy Bulb Co. have been on the market since 1978. The company is one of the leading of nursery suppliers. At the present time the headquarters of the company is based in TyTy, GA. The company accepts all major credit cards (Mastercard, Visa, American Express, and Discover), personal and business checks, money orders. The company does not have an opportunity for online payment at the time, nor does it accept checks over the telephone. The minimum order amounts to $80 plus shipping that is 25% of the total order. Among the products offered by TyTy Nursery are Fruit Trees, Grapevines, Berry Plants, Pecan Trees, Palm trees, Flowering Bulbs, Landscape Shrubs, Flowering Trees, Perennial Plants, Shade trees as well as nut trees and many others.

Ty Ty Nursery is ranked 111 out of 1241 in Landscaping and Gardening category
USA
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my tree did not come dead