Ty Ty Nursery Reviews

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Horrible material

Ty Ty Nursery - Horrible material
Ty Ty Nursery - Horrible material
Ty Ty Nursery - Horrible material
Material was literally thrown off a truck at 10:00pm. No packing slip, and one tree not labeled. Material was planted the next day. Supposed to be 7'-8'. Two trees have put on leaves up to maybe 3'. The other one is dead. No refund, only a store credit! This should not be acceptable!!!!! Will NEVER purchase from them EVER AGAIN!! BUYER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!

User's recommendation: DO NOT PURCHASE FROM THIS NURSEY!!!

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ID
#2098116 Review #2098116 is a subjective opinion of poster.
Product
Ty Ty Nursery Tree
Cons
  • Product i received
  • Bad seller never again
  • Paying a lot for a dead tree
Loss
$285
Preferred solution
Full refund

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Poor Plants/Guarantee

1.8
I ordered a Texas Star banana tree. When I received the plant the invoice had a hand written notation beside the banana tree, "frozen". I thought, ok, they know it may be a problem, but I'll give it a try. It didn't grow, so I asked for a replacement. I was told I live outside the proper planting zone and the tree would not be replace. I have a greenhouse! I am growing 3 other varieties of bananas in that greenhouse. I explained this and go nowhere. Not satisfied at all!

User's recommendation: If you can find it elsewhere, buy it there.

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ID
#2680125 Review #2680125 is a subjective opinion of poster.
Loss
$55
Preferred solution
Deliver product or service ordered

The worst

1.0
Ordered 4 Asian pears 3 years ago, 2 Hosui and 2 Chojuro. They finally fruited this year. The fruit looks like Bartlett. :/ So now I wasted 3 years and have 3 large European pears in my Asian pear orchard. I say 3 because one they sent was d.o.a. I called and asked for a replacement and they said the warranty doesn't apply because I live in 6b not 7. So not only did they rip me off that way- I didn't even get what I paid for. I left multiple reviews on their site and they deleted them and blocked me from posting. LosersLosersthey suckthe

User's recommendation: Just don't.

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ID
#2654847 Review #2654847 is a subjective opinion of poster.
Location
Pascagoula, Mississippi
New Reviewer

1.3
"I received my $100 dollar "STICK!" It was just a "STICK". I planted it the next day and after 3 months of no growth, I called TYTY nursery. I had to take pictures, fill out forms, and call back numerous times to find out what they are going to do about this. Warning,...
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ID
#2648964 Review #2648964 is a subjective opinion of poster.
Product
Ty Ty Nursery Tree
Cons
  • Deceptive business practices
  • Tree that was delivered
  • Rip off sells dead trees
Loss
$99
Preferred solution
Full refund

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Sent dead trees

1.0
sent me persimmon trees that were dead. i but them in pots in my heated garage they never grew and now they wont reimburse me
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ID
#2587963 Review #2587963 is a subjective opinion of poster.
Cons
  • Failure to honor warranty or special offer
  • Bad seller never again
Preferred solution
Full refund

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Tricky (Sneaky,Misleading) Business Practice(s)!

1.0
I wanted to order a flowering tree ($49.75). After providing all info I was informed that shipping cost was "unavailable" &;; that They would "contact Me" regarding the shipping cost. Very weird! To add insult to injury, when I went to checkout I was then informed that I had to buy additional item(s) to bring the total to at least $60. REALLY? I'll buy one locally!
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ID
#2530195 Review #2530195 is a subjective opinion of poster.
Cons
  • Deceptive business practices
Preferred solution
Let the company propose a solution

This company is a fake

1.0
They pretend to sell Nutri Pak in a yellow and white packet, and when you get the packets, they are black and white NutriPro..... this is knock off! Do not order from them....there is a reason they only have a 1.8 rating. Let's put scammers like this out of business

User's recommendation: Don't order from them- they sell knock off products!

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ID
#2477245 Review #2477245 is a subjective opinion of poster.
Location
Ripon, Wisconsin

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1.0
Update by user Mar 26, 2021

They are thieves falsely advertising their garbage products.

Original review posted by user Mar 26, 2021
This company advertises grafted paw paw fruit trees in a 1 gallon pot size for mail order delivery. They cost 59.75 per tree and I ordered 2, in addition to shipping charges. This price is on the high end for...
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ID
#2475591 Review #2475591 is a subjective opinion of poster.
Product
Ty Ty Nursery Tree
Pros
  • Being lied to
  • Being stolen from
  • Fraudulent company
Cons
  • Dead plants and dead customer service
  • Thieves
  • Poor product
Loss
$135
Preferred solution
Full refund

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Bad company

1.0
we ordered 14 blueberry bushes and 2 cherry trees, watered everyday for 2 months, all died except 1 blueberry bush. We have contacted the nursery 3 times even sent pictures they have not honored their 1 year warranty and refunded our money. This is not a good comp. to buy from, save your money!!!run from ty ty

User's recommendation: run from ty ty.

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ID
#2198084 Review #2198084 is a subjective opinion of poster.
Cons
  • Plants came with no soil and not healthy
Preferred solution
Full refund
New Reviewer

Horrible customer service policy

1.0
Dead tree. Issued a credit for the amount of that tree. Sounds good, right? Wait---when you go to use that credit you can't get the replacement until you spend at least $60 . No getting around it . So, to replace a DEAD tree, I need to buy more product. Quite a racquet they've go going on here

User's recommendation: Don't buy from them. Horrible customer service.

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ID
#2132721 Review #2132721 is a subjective opinion of poster.
Service
Ty Ty Nursery Customer Care
Cons
  • Poor customer service no refunds
Loss
$2475
Preferred solution
Deliver product or service ordered

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Plant replacement

2.0
Received plants and 3 of them were dead. I have pictures of the dead plants

User's recommendation: I have that can be sent. They also need to trust customers.

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ID
#2119953 Review #2119953 is a subjective opinion of poster.
Loss
$53
Preferred solution
Replace the plants

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Tulip Tree looked ok, but was DEAD within a week.

1.0
Update by user Jul 29, 2020

No cooperation on replacement tree, only gift certificate that you MUST use which is deducted from min order IF you place another order

Original review posted by user Jul 29, 2020
Tulip Tree died, sent photos of dead trunk, they DO NOT REFUND or REPLACE anything and good luck in getting someone to answer their number. They give you a credit for LESS than the cost of the tree, then you have to spend $100 to use it. These people are a joke and should be put out of business by Filing a Complaint by phone or writing with the Ga. Consumer Div. with Ga. Attorney General. I'm stuck with a credit that I can't use as I will NEVER deal with them again.

User's recommendation: Buy from Fastgrowingtrees. They WILL stand behind what they sell. File complaint with GA Atty Gen. for them.

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ID
#2087027 Review #2087027 is a subjective opinion of poster.
Cons
  • Poor customer service no refunds
Loss
$35
Preferred solution
Full refund

Terrible service. All plants ordered died in 2 months.

Took 3 months for order to arrive. All plants died within 2 months. Submitted complaint and message was undeliverable. Callled for two months before finally getting answer and was told to wait another month to submit claim then Message Undeliverable. Appears I wasted my money.

User's recommendation: Don't buy from this company.

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1 comment
#1902274

Complain to the Ga. Attorney General, Consumer Protection Division. They need to be put out of business or go to jail for fraud.

Reply
0 0
ID
#2067298 Review #2067298 is a subjective opinion of poster.
Location
Port Allen, Louisiana
Preferred solution
Full refund

Tree dead on arrival, no refund, no replacement

1.4
Ty Ty Nursery - Tree dead on arrival, no refund, no replacement
I bought a plum tree from Ty Ty Plant Nursery. It arrived as a dry, brittle, stick in a cardboard box. I planted it as instructed. No life after 3 months of daily watering. A few calls and emails to Ty Ty customer service, and they kept delaying me. Finally, they asked for photos. Sent, they agreed the tree was dead, and it was planted in the correct zone. But, customer service told me they do not give refunds and they do not ship replacements. They tried to get me to accept a partial store credit toward purchasing more from Ty Ty, but I would have pay taxes and shipping again. I cant use the store credit to replace the plum tree because they don't have them for a few months. They have a marketing thing called Plantsurance, that is a deceptive way of saying they do not give refunds or replacements. I tried nicely to get them to make this right and either refund or replace, but I was told multiple times that neither was going to happen. I wish I had done more research on Ty Ty Nursery before ordering. They have numerous bad reviews, and complaints filed against them with the Better Business Bureau. I also discovered that they have quite a few aliases they use on the internet, as many as 30 or more.

User's recommendation: What ever you are thinking of buying from Ty Ty Nursery, find another source. They cant be trusted. Their quality, shipping, descriptions of their products, and customer service are all very bad. And they charge premium prices for plants and shipping. No matter how desperate you may be to find a certain plant or product, don't waste yoru t.

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ID
#2057851 Review #2057851 is a subjective opinion of poster.

1.0
I wish I had not spent a couple hundred dollars on four 3-5 feet sized crape myrtle trees from tyty. Not only were these large trees dead on arrival, but the company insists that customers wait and wait before getting their cases reviewed.. and then wait some more for...
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ID
#2043054 Review #2043054 is a subjective opinion of poster.
Location
Lumberton, North Carolina

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Not honoring warranty

2.3
I bought 4 trees, one was dead, I asked that they replace it and they gave me a store credit I said just send me another tree, they said they couldn't because my order was not over $60.00. I said why should I put in a $60.00 order for you to replace my tree, and was told that was their policy. I will never order from them again

User's recommendation: becareful who you buy from.

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1 comment
#1902275

Every unhappy customer should file a complaint with the Consumer Protection Division, Georgia Attorney General to put these people out of business or maybe even go to jail for fraud.

Reply
0 0
ID
#2042485 Review #2042485 is a subjective opinion of poster.
Loss
$38
Preferred solution
another tree or refund

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