Chantilly, Virginia
Not resolved

I purchased 3 plants from TyTy Nursery. All 3 were smaller than advertised. I requested a 2 -3 foot olive tree and was told that they were out of stock, but I could buy a 3 - 4 foot tree. When the tree arrived, it was under 3 feet. The other plants were smaller than advertised as well. I called and complained, and asked for a refund of the difference of the cost between a 2 - 3 foot and a 3 - 4 foot tree and likewise, a refund of the difference in the price of the plants that I paid for and received.

The 'manager' was very rude and argued that they were out of this and that, and that I should ship the plants back at my cost plus a 25% fee. I insisted that I only wanted to be refunded the price difference between the size I recieved and the sized they shipped me. He hung up on me.

Never, never buy from TyTy or Arons.

Review about: Ty Ty Nursery Tree.

Monetary Loss: $62.

Had an Experience with Ty Ty Nursery?

Write a review

Comments is temporarily operating in read-only mode and users cannot make any changes to the information, publish comments or reviews. Please come back in a couple of minutes.


Ty Ty is Bad bussiness.Stay away.

You must have every i dotted and every t crossed perfectly and then they might listen to you.

Willis Orchard is waay better and more professional.Ty - Ty needs to go out of business.

Not Happy with TY TY

I ordered from TY TY before I read the bad reviews.I called back immediately to cancel and was told ok.

In reality, my order was not cancelled but indeed processed. When I noticed a charge to my credit card from TY TY, I called back. I was told that they had made a mistake, and the plants had already been shipped. When I asked how the problem could be solved, I was told that nothing could be done.

When I asked if he had read the bad reviews online, he said yes, that he had.What reliable company would not be bothered by this many bad reviews?

Halwan, Al Qahirah, Egypt #151628

I went by and picked out several palm trees to be shipped.I got 6 different trees.

One died and I ordered a replacement - it's a drawf beside the remaining trees.

I've been trying for weeks to order another replacement but no return phone call.Terrible business people, too difficult to deal with!

thomas richard

i purchased online in good faith 2 trees,

a grape vine and raspberry bush over a week mention of miniumn order but was billed

$20 for shipping. I have recevie no acknowledgement of purchase only $ 35.70 was

held by google. I want my money returned.As

others have said horrible company.


These guys are bad players.I ordered five berry bushes.

They shipped four, all four were way undersized for "three year old plants". Two of the four looked dead and were in fact dead.

You can't ever reach them by phone and they didn't respond to fax or mail.STAY AWAY FROM THEM


Even though they were polite when I called to complain and offered to send a replacement. The blackberries I received from them were common field blackberries and not Choctaw as advertised. I would not want to replace with more of the same so our production and marketing of this variety will be one year delayed.

Cherkasy, Cherkas'ka Oblast', Ukraine #12230

I ordered a 9-10 foot sassafras tree from TyTy.I received a 4 foot tree.

I have called 4 times to make arrangements to either return the tree for refund or get the difference in price refunded. I am always told I have to talk to "Ryan" who is never there.The guy I talk to is very rude.

I finally got to talk to "Ryan" who said he would look up my order and get right back to me. That was 5 hours ago and I have heard nothing.

My guess is I am stuck with the overpriced, undersized tree that looks dead.Live and learn.

Dehra Dun, Uttarakhand, India #8702

My husband ordered 4, 9 - 10 ft apple trees. They were to be shipped that Monday. They cost nearly $800. They were to be here last Friday and didn't show. When dh tried to call them their phone has been disconnected. We called Amex and held the charges.

The trees arrived today - 10 days late and guess what, these "9 - 10ft" trees are smaller than my husband who is not quite 6 ft tall. They also came with no root balls so how long do you think they'll survive?

Hubby is on with amex now disputing the charge.

Shadyside, Ohio, United States #8212

My grapes did finally come and were all alive and nice plants.

Landenberg, Pennsylvania, United States #8137

i was going to order a 100.00 plus tree but am afraid to now can anyone tell me of a trustwothy order house email me please at

You May Also Like

Trugreen - Horrible, will never use again. Trugreen "TRUGREEN over-fertilized and killed large parts of our lawn, especially the backyard. We were interested in killing some weeds in our front yard and our backyard already looked very nice..." Read more TRUGREEN IS SUPER TRUE UGLY, that RUINED MY TRUE LAWN Trugreen "After I hired Scott's/TruGreen Lawn Service for DE-WEEDING, my lawn went from needing a Deweed care to one of the worst looking lawns in my community. I was so upset..." Read more Dimeo Farms - do not buy here. Dimeo Farms " i only wish i had read these before placing my order with DiMeo Farms in hammonton NJ. I have the same complaints as everyone else posting on the site above...." Read more Dimeo Farms - This is the un boxing of DiMeo fruit farms plants Dimeo Farms "This video shows the un boxing of DiMeo plants that were to be three to four feet tall. The man in the video order plants from DiMeo and was in..." Read more West Elm - Terrible Quality.  Terrible customer service.  West Elm "Do not purchase this couch!!! I have only had my Crosby Sectional for two years and the zipper on the cushions has already broken. No one,and I mean NO one,..." Read more Guess - DISAPPOINTED WITH PRODUCT Guess "April 13 2017 I Purchased two pairs of same style of shoes PEW sku 428403050055 Item No. GFLIZZIE2 for myself and my sister at Guess outlets in New Jersey. Both..." Read more Plentyoffish - Can't finish my resume. Plentyoffish "Every time I try to set up my resume; I all most get finished. I've taken a long time to fill it out. I tell the truth about the question...." Read more Wyndham Hotel Group - A NIGHTMARE at the Wingate at N Hampton Blvd Virginia Beach Wyndham Hotel Group "Come to Va Beach for a one nt stay, as we just moved from there, hsd a Dr appt so only needed one night stay. Traveling to Va Beach from..." Read more